Customer Service – Operations Coordinator

DALLAS PRINTING is seeking an Operations Coordinator. This is a hands-on, fast-paced position that is involved in all aspects of the business, managing print projects throughout their entire life cycle. Operations Coordinator works as part of a team providing customer service and internal project management. This position interacts with customers to determine the scope of jobs, prepares specifications and cost estimates, writes job tickets with detailed information for graphic design and production personnel, prioritizes work-in-progress for completion, monitors production workflow, and takes corrective measures as needed. Print industry experience is helpful but not required – we will provide training.

Hours: Monday – Friday, 9:30 a.m. – 6:00 p.m. with 30-minute lunch

Desired Skills & Experience:
Excellent interpersonal skills – customer service experience is helpful
Solid math and analytical skills
Strong time management, organizational ability, and attention to detail
Good computer proficiency
Ability to effectively manage multiple projects and priorities
Stable work history
2+ years’ experience in customer service, operations, marketing, and/or management

Company Description:

DALLAS PRINTING provides full-service printing, direct mail, graphic design, and marketing support for businesses and non-profit organizations. We are one of the leading companies within our industry and are celebrating 55 years of excellence! DALLAS PRINTING has been well-known for outstanding quality, service, and value since 1970.

Our Benefits:

Competitive compensation with opportunity for regular increases

Health Insurance (70% company paid)

Dental Insurance (100% company paid)

Vision Insurance (100% company paid)

Life Insurance (100% company paid)

SIMPLE IRA with matching company contribution

Paid vacation and holidays

Christmas bonus ($3,000 in 2024)

Visit us at www.dallasprinting.com to learn more about us.

Job Type: Full-time

Pay: $21.00 – $23.00 per hour

Expected hours: 40 per week

Work Location: In person